newYAWL: Towards Work ow 2.0?

The eld of work ow technology has burgeoned in recent years providing a variety of means of automating business processes. It is a great source of opportunity for organisations seeking to streamline and optimise their operations. Despite these advantages however, the current generation of work ow technologies are subject to a variety of criticisms, in terms of their restricted view of what comprises a business process, their imprecise de nition and their general in exibility. As a remedy to these potential di culties, in this paper we propose a series of development goals for the next generation of work ow technology. We also present newYAWL, a formally de ned, multi-perspective reference language for work ow systems.